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 AIG Australia > Claims > Technical Expertise
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Technical Expertise
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We subscribe to a corporate culture that stresses technical expertise and innovation.
To be able to meet the demands of our clients, we have given a high level of authority
to our local offices. Our claims staff will handle claims locally, working from
their own experience of the market, based on their expert knowledge of local insurance
wordings, jurisdiction, practice and language.
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As a member company of AIG, AIG Australia benefits from a global network that spans
approximately 130 countries and jurisdictions. Our local representation enables
us to provide the comprehensive geographical coverage today's multinational companies
require. We have more than 1,400 in-house claim professionals operating outside
of the US.
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When there is a need for specific expertise, we rely on the most competent external
service providers available. We work with well known claims adjusters and lawyers,
all specialists in their own areas. In the case of a liability claim, we provide
our client with legal expertise to define the issues for an efficient defence strategy,
not only to minimise the financial implications, but also to avoid negative consequences,
such as a lengthy process and adverse publicity.
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For some of our products, we include the service of an expert panel of lawyers,
accountants, Public Relations consultants, and other specialists who will be at
the disposal of the client should a real or potential crisis situation arise.
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We listen to all our Insureds' needs because the reason you buy insurance is for
peace of mind. As we have the trust and confidence of a global network of customers,
why not join with them and be safe in the knowledge that our products are the claims
we manage and we are committed to ensuring that AIG Australia has the best product
in the marketplace.
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